With over 18 + years of cleaning success, W.R.C. SERVICES was established in 2009. Two of the most powerful things we have learned in this industry is EFFECTIVE COMMUNICATION and having THE RIGHT DOCUMENTATION.

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Effective communication is making sure that what has been said is understood exactly – NO MISUNDERSTANDINGS.

One way to make sure this happens with each customer is to have terms and conditions in your business relationship. (CONTRACT) You AND your customers should know what to expect of each other on all points of the relationship. Your service – their compensation.

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It is fine to have a verbal agreements, but it’s even better to have a written document with every house cleaning customer… just to make sure that everything is understood – exactly.

So, what are your business’ terms and conditions?

Here are 3 important things to include in your terms and conditions.

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THEIR EXPECTATIONS:

A. The cleaning schedule. Days of service and time of day.

B. Who supplies the cleaning material?

C. A quality service at every appointment.

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YOUR EXPECTATIONS:

A. Payment on time and as agreed.

B. Accessibility – no issues with entry or working in any areas of the house.

C. Consideration – tidy before service, a workable space, and respect.

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The UNEXPECTED:

A. Cancellations – especially last minute.

B. Vacationing customers. This usually means that you don’t get paid.

C. Any violation of the above listed expectations.

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"Things" happen and its best to have something expressed/in writing that will help outline the business relationship (A CONTRACT) you have with each customer. Again, verbal agreements are fine, but a written house cleaning agreement can be more solid.

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That's why we have included a detailed and concise agreement/contract in the Residential Cleaning Business Starter Kit.

These documents and agreements are power packed with details highlighting all expectations and the most ideal unexpected. There are terms and conditions for payment, holidays, vacations, lockouts, and cancellations.

But here’s the exciting part…

These forms are completely customized using Hootsuite, Canva, Microsoft-Word and Unsplash.

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CHECK THIS OUT BELOW:

You can add your logo, change the colors, and the fonts.

You can also add more information to this form like asking for permission to take photos or adding a price list for when extra tasks are performed.

But most importantly, you can change the language to fit the laws of your state or country.

Now that's HUGE!

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Shannon R. thought so, and left this very kind review/feedback…

"I am greatly appreciative for Tony sharing along with not only these documents but with great advice and pointers. The forms are organized, give great detail for myself, and customers, and are set up in an easy format.

I would definitely recommend these cleaning documents."

AND, since these forms and documents are an INSTANT DOWNLOAD, you can copy as many as you like. That means that you will never have to buy forms again. EVER!

Okay, so all the details about how to get your hands on these 21 cleaning business documents are just this one click away. (Valued at $500 but priced at $250 because we are in this together)